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Louise Claire Upston (née McGill, born 14 March 1971) is a New Zealand politician. She was elected as a Member of the New Zealand House of Representatives for Taupō, representing the National Party, in the 2008 general election.
She was Minister for Women and Minister of Corrections in the Fifth National Government. She currently serves as the Minister for Social Development and Employment.
McGill began law school but did not achieve the minimum grades to enter the second year. When her mother died, she dropped out of university at the age of 19 and instead founded a management consultancy firm, McGill Manning. The firm provided event and project management services and its clients included Air New Zealand, Russell McVeagh, and Datacom Group. She then studied at the Waikato Management School and graduated with a Master of Business Administration.
In the 1990s, McGill became a single mother to her first child. She later described this experience as "the hardest time of my life." She later married Craig Upston, with whom she had two more children. They separated in 2012. As of 2015, she had a new partner called Hamish. Upston lives in Lake Karapiro.
Upston entered parliament at the beginning of the Fifth National Government. In her first term, Upston was appointed to the local government and environment committee, the government administration committee, and the education and science committee. She gave her maiden speech on 16 December 2008, where she stated her priorities were education and "making New Zealand safe again." She received attention in the media for her comments on harsher sentences and sloganised approach to crime: "The police are good. The criminals are bad. It's that simple." Eventually she would soften her views and state her support for investments in prisoner rehabilitation.
During the 2011 New Zealand general election, Upston retained Taupō by a margin of 14,115 votes, defeating Labour candidate Frances Campbell.
In her second term, Upston was appointed the government's junior whip. Following the February 2013 Cabinet reshuffle, she became chief whip. She was also a member of the Māori affairs committee and the local government and environment committee.
As Minister for Women, Upston addressed the 59th session of the United Nations Commission on the Status of Women on 11 March 2015. She used the speech to set out her goals in the portfolio, including supporting women in the workplace and preventing violence against women. The following month, she attracted criticism for refusing to comment on women's rights in the workplace after it was revealed Prime Minister John Key was forced to apologise to a Parnell cafe worker for repeatedly pulling her hair. She attracted further scrutiny in the portfolio for rejecting calls to remove GST on menstrual products and for refusing to comment on an incident involving the mistreatment of a stripper by Chiefs rugby players.
As Minister for Land Information, Upston oversaw the correction of several Māori placenames, including Whanganui and Waiotahe. She also introduced replacement legislation for the Land Transfer Act 1952. In the local government portfolio, she oversaw but later postponed a trial of online voting in the 2016 local elections. She was also involved in governance reviews and the appointment of commissioners at Kaipara District Council and Canterbury Regional Council. In the tertiary education, skills and employment portfolio, she had responsibility for industry training, private training establishments, and adult and community education.
Upston was promoted into Cabinet by new prime minister Bill English in December 2016. She became Minister of Corrections and an associate minister for primary industries (with responsibility for forestry), education, and tertiary education, skills and employment. She held these positions until the government changed in October 2017. As corrections minister, Upston announced that all corrections officers would be required to carry pepper spray, launched mental health pilot programmes for prisoners, and launched a new strategy to manage women offenders.
In April 2019, Upston's private member's bill, the Rights for Victims of Insane Offenders Bill, was drawn from the ballot and introduced to Parliament. Upston began working on the bill in 2010 after being contacted by a constituent whose brother was murdered and whose killer was found not guilty by reason of insanity. The bill proposed that, even if they unable to be found guilty of a crime, the court may find an offender has been proven to have acted grievously. Although the bill received unanimous support from all parties, it was sent back to the justice committee for further consideration after the Chief Justice raised concerns. The concerns were ultimately addressed and the bill passed unanimously in December 2021.
During the 2020 New Zealand general election, Upston retained Taupō by a margin of 5,119 votes, defeating Labour candidate Ala' Al-Bustanji.
As social development spokesperson, Upston promoted National's policy of harsher penalties for unemployed people on the jobseeker benefit including a mandatory reapplications every six months, increased use of stand-downs from receiving welfare, and greater direct management of beneficiaries' incomes by the Ministry of Social Development. She claimed that the 2019 report of the Labour Government's Welfare Expert Advisory Group (WEAG) provided evidence that supported sanctions as being "effective in encouraging movement from benefits to work;" this was rejected by WEAG.
In late November 2023, Upston was appointed as Minister of Social Development and Employment, Minister for the Community and Voluntary Sector, and Minister for Child Poverty Reduction.
In early April 2024, Upston confirmed that the Government and the University of Auckland were exploring options to continue funding the Growing Up in New Zealand longitudinal study. In mid-September 2024, Upston confirmed that the Government would be investing NZ$16.8 million into the longitudinal study over the next four years.
On 24 July, Upston's absence from a Parliamentary sitting led to the withdrawal of the Government's Regulatory Systems (Social Security) Amendment Bill. The Bill was scheduled to have its first debate that morning. Assistant Speaker Maureen Pugh withdrew the bill after Melissa Lee, who was the duty minister in the House of Representatives, declined to speak and motion that the bill be read for the first time. Following the incident, Upston confirmed that the Regulatory Systems (Social Security) Amendment Bill would be taken back to the Business select committee and reintroduced at a later stage.
On 12 August 2024, Upston confirmed the introduction of a traffic light system for the Jobseeker Support benefit, effective immediately, with legislation to expand the system to be introduced in November and expected to come into force in early 2025. Key changes have included extending the benefit sanctions period from one year to two years, requiring Jobseeker beneficiaries to apply every six months, requiring beneficiaries with work obligations to create a jobseeker profile, creating a special payment card for accessing a limited ranges of products and services and new community work sanctions. Upston also promised that the rule of preventing sanctions from cutting benefit pay by more than 50 per cent of job seekers who had children would remain in place.
On 5 October 2025, Upston and Prime Minister Christopher Luxon announced that the Government would tighten welfare eligibility criteria for 18 and 19-year old teenagers; with those having parents earning over NZ$65,000 being ineligible for Jobseeker and other emergency benefits from November 2026. 18 and 19 year olds, with dependent children, or who were estranged from their parents would still be eligible for welfare assistance. She confirmed that the Government would introduce a new means-tested Parental Assistance Test. Upston estimated that 4,300 young people would become ineligible for Jobseeker support in the 2027/28 financial year. Upston said:
On 15 August 2024, Upston announced that Whaikaha - Ministry of Disabled People would be restructured as a policy and advisory department and that its support service delivery functions would be assumed by the Ministry of Social Development (MSD). Disabled Persons Assembly chief executive and former Green Party MP Mojo Mathers, disability advocate Blake Forbes-Gentle, CCS Disability Action national policy analyst Phoebe Eden-Mann and Green Party disability spokesperson Kahurangi Carter criticised the government decision, saying that it would adversely affect the ability of disabled people to access support services due to MSD's poor track record of serving the disabled community.
On 29 August, Upston announced that the Government would raise fines for people illegally parking in disabled car parks from NZ$150 to NZ$750 effective 1 October 2024.
On 3 September 2025, Upston confirmed that the Government would roll out changes to the disability support system throughout 2026 with the goal of making it easier for disabled people and their carers to access support payments. Key changes include introducing assessments for new disability applicants from 1 February 2026; introducing a new budget for existing flexible funding users from 1 April 2026; and introducing a new reassessment system for disability applicants from 1 October 2026.
On 7 May, Upston and Prime Minister Christopher Luxon announced that the Government would end the requirement for overseas visitors to provide certified translations of supporting documents in a bid to boost tourism.
In November 2014, Upston stated she is not a feminist when she sang praises of beauty pageants.
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